> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.vibegames.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# My FiveM server does not start (error)

If you see an error that looks like this: ![](https://i.imgur.com/CyKwjXT.png)


You should check this:

1. Have you entered a license code? [How to enter the FiveM license code](/en/article/how-to-enter-the-fivem-license-code-ug3fux/)
2. Is the license code **Active**? The Keymaster should say: **Active**. If your key has the status **Inactive**, the key is **INACTIVE**
3. Check whether you accidentally deleted or overwritten the **alphine** folder. You should NEVER touch this folder. If you did, ask our support for a reinstall.